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Creating an industry facing website
This site has been designed to be a one stop shop for all businesses that have a stake in the tourism industry. With information on training, marketing, research and what is on in the region, as well as space to meet and talk to other tourism related businesses in the region, we hope it will help support you and your business. If there is something missing, please contact us and let us know.
Delivering events for industry
In the past year, DD&G have delivered two conferences (one in conjunction with VisitScotland), six roadshows and facilitated a number of group meetings with the region's tourism industry. This is an important part of what we do, bringing the region's tourism industry together to share ideas, collaborate and learn from each other. Our next conference will be taking place in November.
Develop a new and improved regional consumer website
DD&G is the first DDO (Destination Development Organisation) to agree a mandate with VisitScotland – this mandate agrees that VisitScotland will work in partnership with DD&G both in renewing/refreshing our region's visitor facing website (visitdumfriesandgalloway.co.uk), and in future development of and content for the website.
As a result, Dumfries and Galloway is the first region in Scotland to have a renewed and refreshed visitor website. The first phase of the website will be live August/September 2011, second phase February/March 2012.
Marketing campaigns to promote the region
DD&G works in collaboration with VisitScotland, Dumfries & Galloway Council and other partners on marketing of our region to visitors.
That includes collecting ideas from industry and feeding them into ideas for VisitScotland campaigns; connecting partner campaigns to regional marketing to ensure consistency and avoidance of duplication; and creating our own marketing campaigns.
Research
We have undertaken some key targeted research in order to inform the activities of DD&G, including an audit of businesses and a consumer research project. More details can be found here.
Training and Workshops
DD&G coordinates training and workshops for our region's tourism businesses. That includes providing information and feedback to partners, other organisations and private training companies about how to tailor training for tourism businesses (for example – don't hold training during the busy summer months). We also encourage businesses to take part in training, and will shortly be running our own training sessions.
Tourism is Everyone's Business!
As well as encouraging more tourism businesses to get involved in region-wide efforts to improve our tourism industry and visitor numbers, DD&G is also an ambassador for the industry.
We encourage wider community involvement through undertaking presentations to community groups; entice more people to work in tourism through taking part in educational training programmes; and through inviting community action groups to our events.
DD&G will be shortly announcing a community focused 'Tourism is Everyone's Business' campaign.
Strategy
DD&G was a key partner in the creation of the Dumfries & Galloway Regional Tourism Strategy (make the Dumfries & Galloway Regional Tourism Strategy a link to the Dumfries & Galloway Regional Tourism Strategy page). We're also now buying playing our role to deliver the actions of this strategy.
DD&G is also in the process of working on a Product Development Strategy for the region – which will be informed by the Visitor Research (link Visitor Research to the DD&G Research page) we're currently undertaking.
A sustainable voice for Industry
DD&G is funded by LEADER, Dumfries & Galloway Council, Scottish Natural Heritage and through private sector contributions.
Our aim is to represent, promote and develop Dumfries and Galloway's tourism industry.
We have achieved a unique tripartite partnership with Dumfries & Galloway Council and VisitScotland – and are the first Destination Development Organisation in Scotland to have reached a mandate with VisitScotland to work together on our regional consumer website.
The voluntary Board of DD&G is working hard to ensure that DD&G is a sustainable organisation, building on the successes we have achieved to date, while recognising that there is a lot more to be achieved.
Upcoming Events
| Dumfries & Galloway Visitor Research and Tourism Industry Audit – the results Thu Feb 23 @10:00 - 01:00PM
To see ourselves as others see us ...23rd February 2012 The Board of DD&G would like to invite D&G's tourism industry to attend a presentation session, where we will find out the results of the recent Visitor Research and Tourism Audit work that DD&G has been undertaking.
In Partnership with
Dumfries & Galloway Visitor Research and Tourism Industry Audit: the results and way forward23rd February 2012 Bankend Road 10am-1pm Agenda:
Presentation of and Q&A on the findings of the recent study of the accommodation sector in D&G- including composition of accommodation supply; room and bed space stock; quality standards; demand patterns; consumer sector feedback; other issues affecting the sector (for example, broadband); Strategic opportunities and initiatives 11.30 Bluegrass: Visitor Research Final report of the findings of the Summer and Winter 2011 Visitor Research project; strategic recommendations for D&G's tourism industry; and first sight of the D&G Tourism Brand developed from this research, consumer testing and industry input Attendance is free and open to all Dumfries and Galloway tourism businesses, related organisations & agencies, and interested individuals. Register online at: https://www.surveymonkey.com/s/P6M3BV9 This e-mail address is being protected from spambots. You need JavaScript enabled to view it. Easterbrook Hall, The Crichton Forum / Open Meeting |
| Celebrating Scottish innovation in mountain biking Thu Mar 01 @09:30 - 01:30PM This event is designed to raise awareness of opportunities in mountain biking product and service development and start you on the journey to bringing ideas to life.
It will showcase Scottish products already in the market. You will hear from companies already capitalising on the growth of the sport, and be able to take part in an "inspiration to action" session. You will also have the chance of an informal one-to-one clinic with an expert to discuss your idea.
Admission is free
To register, please visit: http://www.scottish-enterprise.com/events/2012/03/celebrating-scottish-innovation-in-mountain-biking.aspx http://www.scottish-enterprise.com/events/2012/03/celebrating-scottish-innovation-in-mountain-biking.aspx Glentress Peel Training / Workshop |
| D&G Tourism Industry Conference: Let's ALL make D&G a Tourism Destination Mon Mar 05 @09:30 - 05:00PM Destination Dumfries & Galloway in partnership with Auchenlarie Holiday Park5th March 2012at Auchenlarie Holiday Park, Gatehouse of Fleet, Castle Douglas, Dumfries & Galloway, DG7 2EX 9.30am-5pm
Agenda to be confirmed, but highlights include:
Full details will be announced shortly.
Registration is now open: https://www.surveymonkey.com/s/PKPZNY3Cost per delegate: £15*, including VAT – BUT save £5 (and pay oly £10 per delegate, including VAT) by registering and paying before rather than at the Conference
Payment methods: - PayPal
- To pay by BACS, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it. for DD&G's bank account details
- To pay by cheque, please make your £10 cheque payable to Destination Dumfries & Galloway, and send to Destination Dumfries & Galloway, c/o Janet Butterworth, The Whithorn Trust, 45-47 George Street, Whithorn, Dumfries & Galloway, DG8 8NS
- If you intend to pay at the Conference, please note we can only accept cheques or cash and will supply you with a generic receipt, with a full invoice receipt emailed to you after the conference
*At the November 2011 D&G tourism conference, DD&G asked the region's tourism industry if they would be willing to pay to attend the next DD&G conference. The overwhelming response was yes, but only if the money raised was for DD&G's sustainability. DD&G is now applying a £15 (incl VAT) charge per delegate to attend this conference BUT SAVE £5 BY PAYING BEFORE RATHER THAN AT THE CONFERENCE. All funds raised will be held for future sustainability, specifically to be able to hold future workshops and networking; will not offset any of the costs of this conference; and will not be shared with partners. This e-mail address is being protected from spambots. You need JavaScript enabled to view it. Auchenlarie Holiday Park Conference |
| Scottish Tourism Week Industry Dinner Wed Mar 07 @19:00 - Scottish Tourism Week Industry Dinner The Royal College of Surgeons, Nicolson Street, Edinburgh Wednesday 7th March 2012
The Scottish Tourism Week Industry Dinner tales place at The Royal College of Surgeons on Wednesday 7th March 2012. It is being held during Scottish Tourism Week 2012 with the aim of gathering together as many people involved in the tourism industry as possible to celebrate the importance of tourism to the Scottish economy – both in terms of financial contribution and in providing 220,000 jobs. This prestigious event will bring together the private, public and elected sectors in an informal setting to allow debate/discussions with the aim of encouraging more collaboration for the overall benefit of the tourism sector and for Scotland generally.
Fergus Ewing, Minister for Energy, Enterprise and Tourism, who is fully committed to the growth of the tourism sector in Scotland and is ideally placed to encourage collaboration, will be the keynote speaker at the dinner. The evening will provide a useful forum to discuss the issues facing the tourism sector with industry leaders and politicians as well as an ideal networking opportunity –
BOOK NOW! to ensure that you don’t miss the chance to be involved and feed in your thoughts at this important event in the tourism calendar.
The charges for attendance at the dinner are as shown below and include attendance at the drinks reception in the Playfair Main Hall, followed by a three course dinner in The Wolfson Hall. Orders for wine can be placed at the cash bar facility.
(NB: tickets booked and paid by 19th December will be discounted by £5 per person / £50 per table).
The evening will commence at 7.00pm for 7.45pm with carriages 11.00pm-11.30pm.
Please feel free to bring your colleagues along or to pass on this invitation to them if you are unable to attend yourself.
Details of accommodation rates will be available on the STF website.
I hope to see you at the dinner. To reserve places and for information on how your company can be highlighted at this prestigious event through sponsorship opportunities, please contact Elaine at the STF office; tel: 01786 459229 or email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .
Information on events during Scottish Tourism Week, which is now in its seventh year and will take place between 6th– 13th March 2012, will be circulated shortly. Elaine at the STF office; tel: 01786 459229 or email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it. Royal College of Surgeons of Edinburgh Networking |
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